@extends('layouts.app')

@section('title', 'Destek talepleri')

@section('content')
    <div class="card">
        <div class="card-header">
            <ul class="nav nav-tabs card-header-tabs">
                <li class="nav-item"><a class="nav-link @if ($status === 'open') active @endif" href="{{ route('tickets.index') }}">Açık</a></li>
                @foreach ($statuses as $s)
                    @unless ($s->isOpen())
                        <li class="nav-item"><a class="nav-link @if ($status === $s->value) active @endif" href="{{ route('tickets.index', ['status' => $s->value]) }}">{{ $s->label() }}</a></li>
                    @endunless
                @endforeach
            </ul>
        </div>
        <div class="table-responsive">
            <table class="table card-table table-vcenter">
                <thead><tr><th>Konu</th><th>Müşteri</th><th>Öncelik</th><th>Durum</th><th>Sorumlu</th><th>Cevap</th><th>Son hareket</th></tr></thead>
                <tbody>
                @forelse ($tickets as $ticket)
                    <tr>
                        <td><a href="{{ route('tickets.show', $ticket) }}">{{ $ticket->subject }}</a></td>
                        <td>{{ $ticket->customer->title }}</td>
                        <td><span class="badge {{ $ticket->priority->badge() }}">{{ $ticket->priority->label() }}</span></td>
                        <td>{{ $ticket->status->label() }}</td>
                        <td>{{ $ticket->assignee?->name ?? '—' }}</td>
                        <td>{{ $ticket->replies_count }}</td>
                        <td class="text-nowrap">{{ $ticket->updated_at->timezone(config('app.display_timezone'))->format('d.m.Y H:i') }}</td>
                    </tr>
                @empty
                    <tr><td colspan="7" class="text-center text-secondary py-4">Talep yok. Yeni talep müşteri kartındaki "Takip" sekmesinden açılır.</td></tr>
                @endforelse
                </tbody>
            </table>
        </div>
        @if ($tickets->hasPages())
            <div class="card-footer">{{ $tickets->links() }}</div>
        @endif
    </div>
@endsection